Have questions?

Click on some of the most frequently asked questions below to see if we have your answer.

Our products

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Are your products all-natural?

Yes, our formulations use ethically-sourced botanical ingredients and essential oils. We avoid synthetic chemicals, parabens, SLS, phthalates and other harmful additives.

Are Eloise Naturals products organic?

While not all ingredients are certified organic, we use organic plant oils, extracts and butters whenever possible. We also utilize fair trade suppliers and partners committed to ecological practices.

Are your products cruelty-free?

Absolutely. We are Leaping Bunny certified cruelty-free. No animal testing is conducted on our formulas or ingredients at any stage.

Do your products work for sensitive skin?

Yes, the gentle, clean nature of our plant ingredients makes them suitable for most sensitive skin types. We suggest patch testing a small amount when trying a new formula.

What is your sustainability commitment?

We strive to make production, packaging and sourcing eco-friendly through renewable energy, recycled materials and supporting green suppliers who use ethical harvesting.

Do your products work?

At Eloise Naturals, we proudly create high-performing natural skin and hair care products using thoughtfully selected organic ingredients backed by science. Our formulas are crafted based on extensive research into the latest botanical extracts, essential oils, and nourishing bases that provide real, visible results when used as directed.

We have received incredibly positive feedback from customers ranging from skin that appears more youthful, brightened complexions, balanced oil production, strengthened hair follicles and stimulated growth, reversed brittleness and split ends, and enhanced volume with shine. Our botanical ingredients are carefully chosen based on our studies to deliver beautifying vitamins, antioxidants, minerals, proteins and omegas to revive both skin and hair to its healthiest states.

However, individual results depend on factors such as proper application method, skin type and consistency of use based on recommendations for your goals. We suggest giving our products adequate time as noted to let these natural ingredients work their beautifying magic. With the right routine tailored to your individual needs, you will notice real improvements in the health and appearance of your skin and hair over time. We happily offer guidance for a regimen that helps you achieve your aesthetic goals.

Do you offer nut free products?

Yes, we are proud to offer a growing selection of thoughtfully formulated skincare and haircare products that are completely nut-free for those with tree nut or peanut allergies. We understand how difficult it can be to find effective products without whey, almond oils, or proteins that won't cause unwanted irritation.
View our current offerings here

Natural Ingredients Glossary

Natural Ingredients Glossary

Aloe Vera - Hydrating, soothing, healing
- Soothes irritated, sunburned, or inflamed skin
- Lightweight moisture for face and body
- Promotes healing

Apple Cider Vinegar - Clarifying, toning
- Gently exfoliates and removes impurities
- Balances skin's pH levels
- Evens skin tone

Argan Oil - Nourishing, smoothing
- Intensely moisturizes dry skin and hair
- Softens fine lines and wrinkles
- Adds shine, smooths frizz

Avocado Oil - Nourishing, moisturizing
- Essential fatty acids to deeply hydrate
- Sinks in rapidly without greasy feel
- Suitable for all skin types

Bearberry - Brightening, smoothing
- Evens skin tone and reduces hyperpigmentation
- Smooths and refines texture

Beetroot Powder - Purifying, nourishing
- Rich source of iron, vitamins, minerals
- Antioxidant supports healthy skin

Calendula - Soothing, healing
- Soothes irritated, inflamed skin
- Naturally heals burns, rashes, and cuts

Cayenne - Stimulating, boosts circulation
- Increases blood flow to wake up skin
- Has antifungal properties

Clary Sage - Clarifying, firms
- Helps balance sebum production
- Natural toner and pore tightener

Coconut Oil - Hydrating, cleansing
- Intensely moisturizes skin and hair
- Removes makeup and impurities
- Soothing, prevents moisture loss

Flaxseed - Exfoliating, softening
- Gently buffs away dead skin cells
- Softens and retains moisture

Grapefruit - Skin brightening
- Helps fade dark spots for brighter skin
- Antioxidants help fight free radicals

Grapeseed Oil - Antioxidant-rich, toning
- Minimizes signs of aging from radicals
- Tightens pores and evens skin tone

Horsetail - Nourishing, elasticity boosting
- Strengthens hair strands and nails
- Improves skin elasticity

Jojoba Oil - Hydrating, soothing
- Light, quick-absorbing hydration
- Soothes irritated skin
- Sebum-balancing

Kokum Butter - Soothing, antioxidant
- Soothes inflamed or irritated skin
- Deep hydration to help heal skin
- Supports cell regeneration

Lemongrass - Purifying, toning
- Awakens dull, lackluster skin
- Pulls impurities from pores

Marshmallow Root - Smoothing, soothing
- Soothes irritation and inflammation
- Softens and hydrates skin

Matcha - Smoothing, antioxidant
- Calms irritation and puffiness
- Potent antioxidant protects skin

Nettle Leaf - Clarifying, toning
- Controls excess oil production
- Helps minimize appearance of pores

Olive Oil - Soothing, nourishing
- Soothes and hydrates skin
- Rich in antioxidants to combat aging

Peppermint - Stimulating, freshening
- Awakens and invigorates skin
- Minimizes inflammation and itchiness

Reetha - Clarifying, smoothing
- Gently cleanses hair and scalp
- Removes product buildup

Rosemary - Purifying, stimulating
- Improves circulation in scalp
- Removes impurities from hair follicles

Shikakai - Smoothing, strengthening
- Gently cleanses and conditions hair
- Reduces frizz and split ends

Tea Tree Oil - Clarifying, cleansing
- Helps prevent blemishes
- Purifying for scalp and skin
- Natural antimicrobial

Thyme - Antibacterial, clarifying
- Purifies congested skin
- Natural antioxidant fights aging

Vitamin E - Nourishing, damage repair
- Intensely moisturizes dry skin
- Boosts new skin cell growth
- Helps repair UV damage

Shipping info

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What shipping rates do you offer?

We offer a $7.95 flat rate for US orders. Free standard shipping on orders $50+.

How long does processing and shipping take?

In-stock items process and ship in 5-7 business days or less. This does not apply to weekends or holidays.

Do your products require refrigeration?

No refrigeration required. Some products may last longer chilled. Our butters can melt above 80°F during shipment but remain safe and effective.

What if my order arrives damaged?

Inspect shipments for damage upon delivery. Contact us promptly at ordersupport@eloisenaturals.com with concerns. Please include your order number, email, and name.

What if my order doesn't arrive?

Please contact us at ordersupport@eloisenaturals.com if tracking shows delivered but you have not received your shipment. Include order number, email, and name.

Product Recommendations

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Dry Hair Bundle

Those of us with hair types prone to dryness and frizz find great benefit in this hydration system.

Length Retention

If your goal is to grow longer and stronger hair, this system can work wonders.

Dry Skin

Dry scaly skin just can't seem to hold any moisture? Give this system a try

Sensitive Skin

Looking for products that won't dry out your delicate skin (that's basically everything we offer) here are our favorites!